Why IT Security Is a Top Concern for SMBs
By Lily Teplow
Although security is one of the most talked about topics in the IT channel
today, there's a widespread lack of education and awareness in the workplace.
Small and medium-sized businesses (SMBs) are welcoming more technology into
their everyday environment, but the rapid development of this technology is
also accompanied by changes in cybersecurity and Internet threats.
What these businesses don't know is that they can become more aligned with
cybersecurity and IT security spending by outsourcing to an MSP like you. You
offer the required skillset, technology and knowledge to ensure protection of
your clients' data - ultimately, that's what you have to convince prospects.
Share these IT security statistics in your next presentation to show
prospective clients the security you can provide with your managed service... (more)
Helping Clients Understand Cloud Computing and Cloud Technology
By Matt Mainhart
What is the cloud? Does my data really sit on fluffy white clouds and float
above the world? What happens when an airplane drives through my spreadsheet,
or a bird gets stuck in my document?
The scope of cloud technology and cloud computing is growing, as is its
adoption. Your prospects and clients could be using it right now and not
even know it. When working with the right IT services provider, cloud
technology helps small-to-medium-sized businesses scale up the IT needs of
their companies much fas... (more)
The Distinction Between Data Backup and Business Continuity
by Brandon Garcin
Believe it or not, the first data backups were made on paper. Dating back as
early as the 18th century, the "technology" was used in the form of paper
tapes constructed from punch cards to control the functions of automated
machinery such as textile looms. The concept of these cards was then further
developed by IBM in the early days of data processing, where data input,
storage and commands were captured using a series of hole punches.
In 1956, IBM introduced the 350 disk storage unit - the first ever ha... (more)
Build a Business Model That Can Withstand the Tide
By Lily Teplow
How should you really be looking at managed IT services as an MSP? In the sea
of service providers today, many businesses struggle with making the MSP
model work for them. If you want to ensure that your MSP business can
withstand the tide, you have to adapt to the constant ebb and flow of the
Building a strong business model is a lot like building a sandcastle. You
have to start with an open canvas and vision in mind. You must find a solid
foundation and account for changes in your environment or industr... (more)
What IT Support Used to Look Like...
by Jaq Baldwin
If you ever saw the classic SNL sketch in which Jimmy Fallon portrays "Nick
Burns, Your Company's Computer Guy" you're probably familiar with the pain
and humiliation he causes the end users he is tasked with supporting.
Way smarter than everyone else.
Unfortunately, this is how people used to perceive MSPs and IT solutions
providers. It used to be guys like Nick were just what small-to-medium-sized
business had to endure if they wanted to get their computers to work. Snide
remarks and Cheeto breath as... (more)